GIFT VOUCHER CONDITIONS OF USE

  • Gift vouchers should be treated as cash tender and lost or stolen vouchers will not be replaced.
  • Gift vouchers cannot be redeemed on Sundays or on Public Holidays for services.
  • Gift vouchers are valid for 3 years from the date of purchase. Please see expiry date.
  • Gift vouchers on non-refundable.
  • Gift vouchers may be used for redemption on any Pure Indulgence services, products or promotions at any Pure Indulgence salon.

CHANGE IN Terms & Conditions- effective 1/2/19

  • Gift cards should be treated as cash tender and lost or stolen cards will not be replaced.
  • Gift cards cannot be redeemed for services on Public Holidays
  • Gift Cards redeemed on Sundays will incur a 20% service charge.
  • Gift cards are valid for a strict period of 36 months from the date of purchase. Please see date of issue.
  • Gift Cards purchased for specific services are valid for 12 months from the date of Issue, after this time the gift card will revert back to the dollar value for redemption.
  • Gift cards are non-refundable. 
  • Gift cards may be used for redemption on any Pure Indulgence services, products or promotions at any Pure Indulgence salon.

SURCHARGES

All services appointments on a public holiday will incur a 15% surcharge on the cost of the service.

Changes to Sunday Trading

As of the 1st February 2019 all services including gift cards performed on a Sunday will incur a 20% service charge to cover the cost of staff penalty rates.

IN SALON REFUND POLICY

  • Please choose carefully. We do not give refunds if you simply change your mind or make a wrong selection. Refunds will be only be given within 14 days of purchase with proof of purchase under the guidelines set by the office of fair trade.
  • Refund arrangements must be made through the salon of purchase, any refunds exceeding the amount of $500 will be processed throughout head office by electronic funds transfer within 7 days of authorisation.

PAYMENT OPTIONS
Pure Indulgence is pleased to accept the following payment methods.

IN SALON: Visa, Mastercard, American Express, EFTPOS, Shopping Centre Gift Cards and Cash.

ONLINE STORE: Visa, Mastercard , American Express, Paypal and Zip Pay.

PRICING
Pure Indulgence reserves the right to change pricing without notification.

FIRST TIME VISIT TO OUR SALON
We ask if you are new to our salon you arrive 10 minutes prior to your appointment in order to register and relax. Please be aware that if you arrive late, the time of the appointment will be shortened in consideration of the next client. We also ask that once entering Pure Indulgence that you turn off your mobile phone in consideration of clients wanting to relax.

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